You have a nice Facebook custom URL branded with your company name. (Pssst, Like http://www.Facebook.com/GrandmaMaryShow) People click on it and if they are logged into Facebook, they go to your Page. But if they aren’t logged into Facebook it doesn’t go to your Page. What is going on?
The answer is, you have country restrictions set up. Now, this is actually an issue for any Facebook Page URL but many people think that it caused by some problem with their custom URL.
The problem is, you have limited who can become a Fan of your Page by what country they live in. Which is ok in theory. But if someone isn’t logged into Facebook and they navigate to your Page, Facebook doesn’t know what country they live in. Facebook will not show your Page to a potential fan unless they know that they live in a country that is allowed to Like your Page.
These country restrictions can also cause other issues as I mentioned in Why Your Facebook Like Box is Not Showing Up
So get those country restrictions off and start letting the Likes flow in from around the world. Your URLs and Like Boxes will start working again.
Wow I didn’t really know this was a action..I will go check mines out.
“Black Seo Guy “Signing Off”
Thanks Andrea, have not a clue what my settings are so I will go and check them out
Great to see you here Black SEO Guy – you are everywhere 🙂 Glad to help!
Thanks for pointing that out, didn’t realize that if you’re not logged in that Facebook doesn’t know what country you’re from. Makes sense to remove those kinds of restrictions. Oddly enough, I still find many business owners who don’t know how to get the custom URL in the first place…
Can I just say thank you. I’ve asked about 10 different people why my URL wasn’t working and they all offered to take cash from me to find out – but clearly noone knew the answer. You’re a star! Thanks! x
So glad to help Loretta!!
I have a custom url which doesnt seem to be working http://www.facebook.com/BromleyPetSitter
I used to be able to go to this page from my personal facebook account but know if won’t open. I do not have a country restriction on. Can you help?
i have a url for my business that simply doesn’t seem to work when entering the following http://www.facebook.com/appleislewinetours i have checked privacy and country settings. this problem means everytime i want to link the business facebook page to another site it returns invalid url, can anyone help? when i sign into facebook via my personal page and switch to my business page this following url address is given, however shouldn’t i be able to search http://www.facebook.com/appleislewinetours and it be displayed to anyone searching? https://www.facebook.com/pages/Apple-Isle-Wine-Tours/151854769713?ref=hl
ohhhh… just loved this article, i was experiencing this problem for last 8 months and it is just solved in less than a minute… thanks X 500 times…
Woohoo!
Hi Andrea, I tried what you said above but still having problems with the url for my business page! Please help! 🙂
I find it just fine when I click on your link! I also find it just fine when I type Apple Isle Wine into the search box. So you should be all set! (sorry for the delay in getting back to you!)
the above solution you have given that is for “like page
” or for a company / brand, i have same problem with my personal facebook account. user has been permit by facebook, & it shows only to my friends on facebook, when i logout it say you may not have permission for that, how can i make it right???
Thanks so much!! It worked for me!
This was extremely helpful. Thank you very much!
I have been trying, unsuccessfully, to submit a request to change the spelling of the name on my Fb page.. from DeWine Designs to DeWine Design. So late last night I got this brilliant idea to change the URL on my page so at least that would refect the correct spelling. Gah!!.. so when I search DeWine Design on Google my page can’t be shown because it’s still under the previous spelling with an s. It was late is my only excuse. Any help would be greatly appreciated.
Hi,
I have an issue with my Facebook fan page and that is the URL link isn’t working/loading. Would you be able to advise or help: https://www.facebook.com/TribalCreations it also doesn’t work for a couple of other pages I have? I’m the admin to a number of pages but when I type in the URL to search for the page or landing page they don’t come up and the Facebook login page does?
Kind Regards
Anthony
Hiya,
I am having the same problems as @facebook-1009860837:disqus. I have a e commerce store that I try and link my FB page too, however same issue. Store isn’t found. Also if I copy and paste my url, it will automatically take you to my admin page.
Very confusing.
Samantha
Thanks a lot , have been searching the solution for a month thanks
Hello, my link is only working in facebook not on the regular browser and I have checked my country restrictions. Any idea? Thanks! https://www.facebook.com/LongIslandRealtorsNY
i can’t view my timeline and it says the link is broken. I have access only to home page.
I have been looking for this for a week now. My problem was not country restriction but age restriction. Eliminated the age restriction and it now seems to work.
Thanks for putting me on the path 🙂
Still works….thank you.
Thank you so much for sharing this. This was a tremendous help! 🙂
Thank you lord, that was it!!! Age restriction!!!!